Privacy Policy

Sapphire Home Buyers LLC

Last Updated: June, 2026

1. Introduction

Sapphire Home Buyers LLC ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete any of our forms, or communicate with us — including via SMS/text message.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of personal information when you interact with Sapphire Home Buyers LLC:

• Contact Information: Full name, mailing address, email address, and phone number.
• Property Information: Details about the property you are looking to sell, including address, condition, and ownership status.
• Communication Data: Records of your interactions with us, including phone calls, emails, and text messages.
• Consent Records: Documentation of your opt-in consent to receive communications from us, including the date, time, and method of consent.

3. How We Use Your Information

All personal information collected by Sapphire Home Buyers LLC is used exclusively for internal business purposes, including:

• Responding to your inquiries about selling your home.
• Sending you property offers, transaction updates, and relevant communications.
• Providing customer support and follow-up assistance.
• Maintaining accurate business records as required by law.
• Communicating with you via SMS/text message, where you have provided express written consent to do so.

4. SMS / Text Messaging & Mobile Phone Number Data

This section governs our practices specifically related to SMS opt-in data and mobile phone numbers.

4a. Collection of Mobile Numbers

When you provide your mobile phone number to Sapphire Home Buyers LLC — whether through a web form, verbal agreement, or any other opt-in mechanism — you are providing that number solely for the purpose of receiving communications from Sapphire Home Buyers LLC only.

4b. No Sharing of SMS Opt-In Data — Strict Policy

This prohibition applies without exception and includes but is not limited to:

• Third-party marketing companies
• Real estate investor networks or referral partners
• Data aggregators or lead resellers
• Affiliated brands or sister companies
• Any advertising or remarketing platform

Your phone number and consent data are collected solely to facilitate direct communication between you and Sapphire Home Buyers LLC regarding your home sale inquiry.

4c. Permitted Internal Use Only

Mobile numbers and SMS consent data may only be accessed by authorized employees or contractors of Sapphire Home Buyers LLC who require such access to fulfill your request or provide you with support. All such personnel are bound by confidentiality obligations.

5. Data Sharing — General Policy

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Legal Compliance: When required by applicable law, regulation, legal process, or enforceable governmental request.
• Protection of Rights: When necessary to protect the rights, property, or safety of Sapphire Home Buyers LLC, our clients, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the receiving party agrees to honor this Privacy Policy.
• Service Providers (Non-Marketing): With trusted service providers who assist us in operating our business (e.g., CRM software, communication platforms) — strictly for operational purposes and subject to confidentiality agreements. These providers are explicitly prohibited from using your data for their own marketing purposes.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. While no system is completely secure, we take commercially reasonable steps to protect your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you request deletion of your data and no legal obligation requires us to retain it, we will honor that request in a timely manner.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Opt out of SMS communications at any time by replying STOP to any text message from us.
• Withdraw consent for any form of communication.

To exercise any of these rights, contact us using the information in Section 11 below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: